Refund policy

Welcome to Chupadoodles’ Refund Policy

You can choose to return your item within 30-days of receiving it. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. 

To start a return, you can contact us at info@chupadoodles.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and evaluated your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method but this process can take a few days.

Concerns or Issues
If there are any issues with your order please let the Chupadoodles’ team know and we would be happy to help you out.

Non-returnable Items
Certain items cannot be returned such as custom/personalised orders, digital products, sale items and gift cards. However, please get in touch if you have any concerns and the Chupadoodles’ team will be happy to help you! 

Exchanges
At this stage, we do not offer exchanges.